For Common Troubleshooting Tips click here

Manufacturer Warranty Information: SMOK offers a quality guarantee period of SIX months from date of purchase (‘Warranty Period’). Atomizers, tanks, drip tips, pod and e-liquid are not covered under warranty.

Manufacturer Support Website: https://www.smoktech.com/support

Manufacturer Support Phone Number: (704) 696-8900

Manufacturer Support Email: support@smoktech.com

VapeNW Return Policy 

Disclaimer: VapeNW provides manufacturer warranty and support information as a courtesy and is not responsible for the complete assurance of the information due to changes or updates from the manufacturer. For the most up to date information, please visit the manufacturer's support website directly.