For Common Troubleshooting Tips click here

Manufacturer Warranty Information: https://charger.nitecore.com/Server/detail/cd/184

Manufacturer Support Website: https://charger.nitecore.com/Server/index/id/182 

Manufacturer Support Phone Number: +86-20-83862000

Manufacturer Support Email: info@nitecore.com

VapeNW Return Policy 

Disclaimer: VapeNW provides manufacturer warranty and support information as a courtesy and is not responsible for the complete assurance of the information due to changes or updates from the manufacturer. For the most up to date information, please visit the manufacturer's support website directly.