VapeNW does everything it can to get customers their orders in a reasonable time. We understand that when an order arrives off schedule it can cause major inconveniences. VapeNW guarantees that orders will be shipped within 48 hours of their placing. Once we fulfill them, the responsibility is then transferred to USPS.
Shipping carriers handle millions of packages everyday and do so extremely efficiently. We primarily use USPS as our primary shipping provider. While they have their recommended times that they issue at checkout they only guarantee Priority Express delivered within a 1-3 day time frame. Other than that, shipping times displayed or estimations and are not guaranteed. There are many factors that effect their shipping times such as holidays and weather.
If you paid for USPS Priority shipping and did not receive your package with 3 days transit time, we encourage you to dispute your shipping charges with USPS directly by Submitting a Claim.
Please, visit https://www.usps.com/help/claims.htm to submit your USPS claim.