Additional Service Fee’s
These are additional services that we offer for customers
• Firmware/software update: This flat fee is to cover shipping the device back to the customer as well as the service and time taken for updating the device. ($8.00 USD)
• Shipping fee: This fee is for shipping devices back to customers due to return to sender packages or incorrect address provided by customer, sending replacement/spare parts out of warranty. Prices vary depending on shipping location. ($5.00 US, $10.00 Canada, $20.00 Japan and S. Korea USD)
Example 1: Firmware/software update, I’m purchasing this fee to update my Smok Koopor Mini.
Example 2: Shipping fee, I’m purchasing this fee due to an incorrect address provided in the original order.
VapeNW does not receive any profit from offering this additional service for customers.
This fee is to be covered by the customer for shipping the product back to the provided address.
This payment is for your [ SERVICE FEE ]